Frequently asked questions
Which countries do you deliver to?
We currently deliver to Germany.
How can I return product(s)?
Please notice that the products should be unopened and in their original condition.
What if there is something wrong with the product(s)?
If you suspect that there is something wrong with the products, contact us through email and our team will take care of the issue. If you have already opened the product, close it, leave it as it is and wait for instructions.
Which payment methods are available?
You can pay with Visa, MasterCard, Amex and PayPal Express.
What is the delivery time?
Our deliveries to Germany are handled by DHL. Orders are normally delivered in circa 2-3 working days, but currently due to high seasonal demand we are experiencing slight delays with DHL and deliveries are taking circa 3-5 days.
Do you have organic products?
Our organic products include O.P. Anderson Original, O.P. Anderson Klar and O.P. Anderson Extra.
Do you have vegan products?
Most of our products are vegan friendly. The products NOT suitable for vegans are: Koskenkorva Lakritsi and True Colours Cava.
Where are the products produced?
Our Swedish aquavits are produced in Sweden. Koskenkorva vodka, liqueurs and other spirits are produced in Finland, with the exception of Xanté which is produced in Estonia. Our cognacs, Renault and Larsen, are produced in France.
If you didn't find an answer, you can reach us by email at email@example.com.